Voice, WhatsApp, web chat and email. One omnichannel platform, one memory.
On this omnichannel communication platform, every channel feeds the same lead record. Calls, chats, WhatsApp threads and emails share context, so the AI agent and your team always know what was said last.
- Leads1,240100%
- Dialled1,18095%
- Connected73259%
- Qualified31826%
- Booked12610%
- AI call completedRahul S.High intent
- CRM updatedRahul S.Synced
- Owner notifiedPriya · SalesAssigned
- WhatsApp follow-upRahul S.Queued
Where teams use one platform for every channel
Each use case opens with the problem it fixes and how the agent handles it.
Inbound lead management
Enquiries arrive on calls, forms, ads and chat at all hours, and your team can't answer them all in time.
Read moreOutbound campaigns
Calling a list by hand takes days and most of the effort goes to numbers that never pick up.
Read moreClick to WhatsApp (CTWA)
Click-to-WhatsApp ads bring leads at all hours, and a slow first reply wastes the ad spend.
Read moreLead qualification
Sales spends its day on leads that were never going to buy, and the real ones wait.
Read moreSupport resolution
Support queues grow with every launch, and customers repeat themselves at every hand-off.
Read moreFollow-ups and reminders
Follow-ups slip when the team is busy, so warm leads go cold and payments run late.
Read moreWhy customers want one conversation across channels
Public research and market data. Click a source to read it.
- 9
- different channels the average customer uses to communicate with companiesSalesforce, State of the Connected Customer, 2022
- 74%
- of consumers find it very frustrating to repeat themselves to a brandZendesk, CX Trends 2026, 2026
- 76%
- of consumers would choose a company that keeps text, images and video in one threadZendesk, CX Trends 2026, 2026
Telephony, messaging, email and shared memory in one platform
Built-in telephony and IVR
Run inbound lines and outbound campaigns on numbers you already own.
WhatsApp, Instagram and web chat
Messaging channels answered by the same agent, with a human takeover one click away.
Email campaigns
Sequences and one-off sends with open and reply tracking on the same lead record.
Shared memory and analytics
One history per customer across channels, and one dashboard for every outcome.
Other products
Ready to stop losing leads after the first call?
Get a call from the agent right now, or book a 20-minute walkthrough with a founder.
- Setup in days
- Human handoff built in
- Recording for every call